Privacy statement PARTY Reizen

This Privacy Statement describes how PARTY Reizen (hereinafter “PARTY Reizen” or “we”) handles personal information.

 

We are aware that you put your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we let you know what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. So you understand exactly how we work.

 

PARTY Reizen considers it of great importance that the collection and processing of your data takes place in a careful and safe manner. We advise you to read this privacy statement carefully. We have done our best to make this explanation as brief and easy to understand as possible. By using this website, you indicate your acceptance of the privacy policy. You should be aware that PARTY Reizen is not responsible for the privacy policies of other sites and sources.

 

How do we collect data?

PARTY Travel may collect information about you in the following ways:

– Directly from you: when you send an email, use our customer service or order a ticket, for example.

– Through our websites or social media: For, among other things, the exercise, improvement and registration of its services, PARTY Reizen collects various data through the websites managed by PARTY Reizen, through the use of cookies, among other things. These are the websites: partytravels.com and onlinetravelticket.nl.

– Via third parties: if you do not buy your admission ticket yourself, but are assigned it (for example, by your employer, friend, or a commercial organisation), PARTY Reizen receives your personal data from a third party.

 

What data do we collect?

PARTY Reizen may process various data of users, including personal data. This includes the following data:

– Contact, account and ticket data – such as name and address details, telephone number, email address, date of birth, customer number and number of tickets purchased.

– Payment and invoice data: such as billing address and payment details.

– Website data: such as IP address, your unique device identifier, traffic and location data and what you have done on our website.

– Data publicly posted by you: such as comments on our websites or posts on social media sites managed by us.

– Information about your preferences: such as previously ordered tickets.

 

How and why do we use this data?

PARTY Reizen may use the aforementioned data for the following purposes:

We use your data to execute the agreement with you (for example, when you buy a bus ticket), so that we:

– process the order;

– accept payment;

– provide you with customer service.

 

For our legitimate interests, namely:

– Conduct market research and analysis, to improve our services.

– For our marketing purposes, to provide you with information about offers. For example, emails with information or alerts by email about bus transport.

– To send customer service emails, such as booking confirmations and event reminders.

 

We process your data for the purposes below if you have given your consent:

– To contact you with information or offers regarding future similar events. This may be via e-mail, via push and web notifications, via SMS, WhatsApp, or social media platforms.

 

If required by law, we may also provide your data to the relevant authorities.

 

With whom do we share data?

PARTY Reizen may share your data with third parties, where this is permitted by law. We may provide your personal data to the following parties:

– Our external service providers (also known as processors), such as cloud computing providers, who provide the IT infrastructure on which our products and systems are built, parties who handle ticket sales and administration on our behalf, and parties who assist with client handling. These PARTY Reizen contractors may also collect data through their websites for their own purposes. PARTY Reizen is not responsible for the collection of data not commissioned by PARTY Reizen. We refer you to the privacy policies of these parties in this regard.

– Third parties who supply goods and services purchased by you, so that they can process and execute orders;

– Other third parties, if you have given permission for this.

– Government agencies or other authorised bodies if permitted or required by law.

 

Websites of third parties

With the exception of the third parties mentioned above, this privacy statement does not apply to third party websites, such as, for example, websites or apps of sponsors of PARTY Reizen events to which PARTY Reizen links or social media buttons on our websites through which operators of these social media services collect your personal data. PARTY Reizen is not responsible for the privacy policies of third-party websites. PARTY Reizen advises you to visit the relevant websites for the privacy policies of these third parties.

 

Your choices and rights

You can always retrieve your data, adjust it, if necessary (have it changed) or remove it. You may withdraw your previously given consent for processing at any time. You can also object to processing, restrict processing or have processing transferred.

 

Finally, you can also contact us with a complaint or question. You can send an e-mail to info@partyreizen.nl. In order to answer your request, question and/or complaint, we may ask you to identify yourself. This way we can be sure that you are the correct person whose personal data is involved.

 

Maintaining your information

PARTY Reizen does its utmost to ensure that your information is properly secured. Only those persons for whom it is necessary by virtue of their function are granted access to user data. We have taken appropriate technical measures and these are regularly updated to ensure that data are properly secured. Please note that the internet is never 100% secure. Make sure you take the necessary security measures yourself and never provide your password to anyone else.

 

We do not keep data longer than necessary to provide the services you have requested. We will securely delete your data when it is no longer needed for these purposes, in accordance with our company policy.

 

Changes to privacy statement

PARTY Reizen reserves the right to make changes to this privacy statement. We advise you to regularly review PARTY Reizen’s privacy policy for changes. If we make important changes to our privacy policy, we will inform you and – if necessary – we will also ask for your permission.

 

Cookies

We collect data for research in order to better understand our customers so that we can tailor our services accordingly.

 

This website uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website may be transferred to PARTY Reizen’s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

 

Disabling cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser.

 

Getting in touch

If you have any questions about the above or our approach to privacy, our Data Protection Officer is here to help.

 

Version December 2023

 

PARTY Reizen B.V.

Hagenweg 3c

4131 LX Vianen

 

Chamber of Commerce number: 57775818

 

info@partyreizen.nl

www.partyreizen.com

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